Aftersales services
Clients need to have the availability of competent and sympathetic Aftersales services. This sort of investment is simply too valuable for a client to be fobbed off with ‘there’s no choice of tiles and we can’t alter the internal layout at all’. Aftersales services must be present especialy after a property has been delivered, not just for the statutory one year’s snagging, but also to answer questions like ‘where can I get extra kitchen units to match the ones already put in three years ago?’